Refund and Returns Policy

Effective Date: February 19, 2025

At TRYTOPICS ( trytopics.xyz ), we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, we offer a hassle-free return and refund policy to ensure your shopping experience is smooth and enjoyable. Please review the details of our policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

✔ Return within 30 Days: You can return items within 30 days from the date of delivery.
✔ Unused & Unworn Products: Items must be unused, unworn, and in their original condition (including tags and packaging).
✔ Proof of Purchase: A valid order number or receipt is required for all returns.

2. Non-Returnable Items

Certain items are not eligible for return, including:

❌ Final Sale & Clearance Items: Products marked as Final Sale are non-refundable and non-exchangeable.
❌ Used or Damaged Products: Items that have been used, damaged, or are missing packaging or accessories.
❌ Gift Cards & Digital Products: Non-refundable once purchased.

3. Refund Process

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method, and you will receive an email confirmation once your refund has been processed.

  • Credit/Debit Cards: Refunds typically take 3-10 business days to reflect in your account, depending on the bank or payment provider.
  • PayPal or Other Payment Providers: Refunds may vary based on the payment provider’s processing time.
  • Store Credit: If you prefer, you can opt for store credit for future purchases instead of a refund.

⚠ Shipping fees are non-refundable, unless the return is due to our error (e.g., defective product, wrong item shipped).

4. Exchange Policy

If you would like to exchange an item for a different size, color, or product, please contact us within 30 days of receiving your order. We will process your exchange, subject to product availability.

5. Return Shipping Instructions

  • Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective or an incorrect product was shipped.
  • Shipping Method: We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
  • Return Address:

TRYTOPICS – Returns Department
📍 1875 Kidd Avenue, Kernville, California, United States
📞 Phone: (907) 864-5918
📩 Email: contact@trytopics.xyz

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will provide a free replacement or a full refund, including return shipping costs. Please provide clear photos of the damaged item and packaging when you contact us.

7. How to Initiate a Return

To initiate a return, please follow these steps:

1️⃣ Contact Us: Email us at contact@trytopics.xyz or call (907) 864-5918 to request a return authorization.
2️⃣ Receive Return Instructions: Our team will provide you with step-by-step instructions for the return process.
3️⃣ Ship the Item: Send the item back using a trackable shipping service.
4️⃣ Wait for Confirmation: Once we receive the returned item, we will process your refund or exchange promptly.

8. Policy Updates

TRYTOPICS ( trytopics.xyz ) reserves the right to update this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated Effective Date.

9. Contact Us

For any questions or concerns regarding this Refund and Returns Policy, please contact us:

📍 Address: 1875 Kidd Avenue, Kernville, California, United States
📞 Phone: (907) 864-5918
📩 Email: contact@trytopics.xyz
🌐 Website: https://trytopics.xyz/

Thank you for shopping with TRYTOPICS – we look forward to providing you with the best shopping experience possible! 🌟